ARM
Lead to Order Product Owner
We are a forward-thinking organization dedicated to streamlining business processes and delivering exceptional customer experiences. With a focus on innovation and operational efficiency, we empower businesses to succeed in a competitive landscape. We are seeking a dynamic Lead to Order Product Owner to own and optimize the end-to-end lead-to-order journey, ensuring seamless integration of processes and systems.
Role Overview
As the Lead to Order Product Owner, you will be responsible for managing the lead-to-order lifecycle, from identifying business needs to delivering effective solutions. Collaborating with stakeholders and cross-functional teams, you will define priorities, oversee delivery, and ensure alignment with business objectives.
Key Responsibilities:
- Define and manage the lead-to-order product roadmap, aligning with business goals and customer needs.
- Collaborate with stakeholders to gather requirements and translate them into actionable user stories and features.
- Oversee the development and implementation of lead-to-order processes and systems.
- Ensure seamless integration between CRM, order management, and other related systems.
- Monitor product performance and identify opportunities for improvement.
- Prioritize backlogs, ensuring timely delivery of high-value features.
- Facilitate communication between technical teams, business stakeholders, and customers.
- Stay updated on industry trends and best practices, incorporating them into the product strategy.
- Provide training and support to end-users to maximize adoption and effectiveness.
Requirements:
- Proven experience as a Product Owner or similar role in lead-to-order or CRM-related domains.
- Strong understanding of lead-to-order processes, CRM systems, and order management workflows.
- Exceptional communication and collaboration skills, capable of engaging with technical and non-technical stakeholders.
- Proficiency in Agile methodologies and backlog management tools.
- Analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
- Experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics) is highly desirable.
- Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Degree in Business, Computer Science, or a related field is preferred but not essential.
What We Offer:
- Competitive salary and benefits package.
- Opportunities to work on transformative projects in a collaborative and innovative environment.
- A workplace culture that values teamwork, growth, and customer focus.
- Access to training and development programs to enhance your skills and career progression.
Application Process:
If you are a motivated and customer-focused professional passionate about optimizing business processes, we encourage you to apply. Join us as a Lead to Order Product Owner and help shape the future of customer engagement and operational excellence.