Rise Technical Recruitment
Heat Pump Service Manager
We are a leading provider of renewable energy solutions, specializing in the design, installation, and maintenance of heat pump systems. Committed to sustainability and innovation, we deliver efficient and reliable energy solutions to our clients. We are seeking a skilled and proactive Heat Pump Service Manager to lead our service operations and ensure the highest standards of maintenance and customer satisfaction.
Role Overview
As a Heat Pump Service Manager, you will oversee the service and maintenance of heat pump systems, manage a team of technicians, and ensure operational excellence. This role requires technical expertise, leadership skills, and a commitment to delivering outstanding service to our clients.
Key Responsibilities:
- Manage and coordinate the servicing, maintenance, and repair of heat pump systems.
- Lead and mentor a team of service technicians, ensuring high performance and professional development.
- Oversee scheduling and resource allocation to meet service demands efficiently.
- Provide technical expertise and support to resolve complex issues and ensure optimal system performance.
- Monitor and maintain compliance with industry standards, regulations, and safety protocols.
- Collaborate with internal teams and clients to address service needs and enhance customer satisfaction.
- Conduct quality checks and audits to ensure the delivery of high-quality service.
- Prepare and manage budgets, track expenses, and optimize operational costs.
- Stay updated on industry advancements and integrate new technologies and best practices into service operations.
Requirements:
- Proven experience in a service management role within the HVAC or renewable energy sector, with a focus on heat pump systems.
- Strong technical knowledge of heat pump technology, installation, and maintenance processes.
- Excellent leadership and team management skills, with the ability to inspire and guide a team.
- Strong organizational and problem-solving abilities, with attention to detail.
- Exceptional communication and interpersonal skills, capable of engaging with clients and stakeholders.
- Proficiency in using service management tools and software.
- Relevant qualifications in HVAC, renewable energy, or a related field; certifications in heat pump systems are desirable.
What We Offer:
- Competitive salary and benefits package.
- Opportunities to lead impactful projects in a growing and sustainable industry.
- A supportive workplace culture that values teamwork, innovation, and professional growth.
- Access to training and resources to enhance your technical and leadership skills.
Application Process:
If you are an experienced and dedicated professional passionate about renewable energy and leading service operations, we encourage you to apply. Join our team as a Heat Pump Service Manager and contribute to a more sustainable future.